Privacy Policy

Date: January 2024

Welcome to Hamisha Ltd: Independent Social Work. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website and services. We are committed to safeguarding your privacy and ensuring the security of your data.

Information We Collect:

1. Personal Information: When you use our website or services, we may collect certain personal information, such as your name, email address, phone number, and health conditions. We collect this information in order to be able to provide a service to you.

2. Usage Data: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, operating system, and pages viewed. This information helps us analyse trends, administer the site, and gather demographic information.

3. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience and provide personalized content. These technologies allow us to remember your preferences, analyse site traffic, and improve our services.

Information Sharing and Disclosure:

We operate under the Professional standards guidance from Social Work England in relation to privacy and confidentiality. 

Unlike confidentiality, which is about information, privacy is about people. Privacy refers to a person’s right to a private life and non-interference in their thoughts, knowledge, acts, associations, and property.

Every person is entitled to a private life, including when they have a social worker in their lives. Social workers respect and work in accordance with people’s rights to privacy, unless there is risk of harm to the person or to others, or if there are other statutory restrictions.

Confidentiality

At Hamisha Ltd we understand when confidentiality applies to the information and data that we gather, communicate, record and store about people using our services. We will treat your personal information with discretion and will only disclose confidential information about people in certain circumstances, and in line with the law. 

Sharing information is, at times, essential where a person or group’s safety is at risk. However, if confidential information is disclosed without authorisation or justification, this will be considered a breach of privacy.

Data Security

We take the security of your data seriously and implement reasonable safeguards to protect it. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee the absolute security of your information.

We are registered with the Information Commissioner's Office (ICO) Registration reference: ZB516897. 

Your Choices and Rights:

● Access and Update: You may access and update your personal information by contacting us directly.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on our website, and the date of the last update will be indicated at the beginning of the policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at 07813 149470 or rachel@hamishaltd.com

By using our website or services, you agree to the terms outlined in this Privacy Policy.